Privacy Policy

This Privacy Policy explains how Ray Lubeck, doing business as Lubeck Homes (“Lubeck Homes,” “we,” “us”), collects, uses, shares and protects personal information when you visit lubeckhomes.com or homes.lubeckhomes.com (together, the “Site”), or contact us. Ray Lubeck is a licensed real estate salesperson (CalDRE #02155073) affiliated with Keller Williams Realty Santa Barbara (CalDRE #01523151). Keller Williams has its own privacy policy, which does not cover this Site.

1. Information we collect

Information you give us. When you fill out a form, register to view listings, request a home valuation, sign up for listing alerts, or email or call us, we may collect:

• Your name, email address and phone number.
• Property address and details you provide for a home value request.
• Your search preferences, saved searches and favorite listings, if you register for an account.
• Anything else you choose to put in a message or form.

Information collected automatically. Like most websites, our Site and our listing search service may automatically receive technical information such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This information is usually collected through cookies and similar technologies (see Section 4).

We do not knowingly collect sensitive personal information such as Social Security numbers, financial account numbers or government ID numbers through the Site. Please do not send these through our forms.

2. How we use your information

• To respond to your questions and requests, including home valuations and showings.
• To provide property search features, saved searches and listing alerts you ask for.
• To follow up with you about real estate services, by email or phone. You can opt out at any time.
• To operate, secure and improve the Site.
• To comply with legal obligations and enforce our terms.

We do not record phone calls. We do not send marketing text messages or place autodialed or prerecorded marketing calls without separate written consent from you.

3. Who we share information with

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as described here:

• Service providers that help us run the Site and our business, acting on our instructions. These currently include IDX Broker (Elm Street Technology), which powers property search and registration; HubSpot, which stores contact form submissions and our contact records; Hostinger, which hosts the Site; and Brevo and Microsoft 365, which help deliver email.
• Our brokerage, Keller Williams Realty Santa Barbara, as needed for supervision and compliance of real estate transactions.
• Other parties in a real estate transaction, such as lenders, title and escrow companies, and other agents, but only when you are working with us and as needed for that transaction.
• Authorities or other parties when required by law, or to protect rights, safety and property.

Listing information shown on the Site is provided by multiple listing services through IDX Broker. If you register for property search, IDX Broker collects that information through its own service, and its practices are described in the IDX Broker Privacy Policy. IDX Broker’s registration form also uses Google reCAPTCHA, which is subject to Google’s Privacy Policy and Terms of Service.

4. Cookies and similar technologies

Cookies are small files stored on your device. The Site uses cookies needed for it to work, such as keeping you signed in or remembering your saved searches. Our forms and our listing search service may also set cookies. Our property search pages are provided by IDX Broker, which may use analytics and tag-management tools of its own on those pages, and we do not control those tools. We do not currently use advertising cookies or analytics tools of our own on the Site.

You can block or delete cookies in your browser settings, though some features may not work as expected. Because there is no common standard, the Site does not currently respond to “Do Not Track” browser signals.

5. Your privacy choices and rights

Regardless of where you live, you may contact us to:

• Ask what personal information we have about you and how it is used.
• Ask us to correct information that is wrong.
• Ask us to delete your personal information, subject to legal record-keeping duties that apply to real estate professionals.
• Opt out of marketing emails at any time using the unsubscribe link in any message, or by telling us.

We will not treat you differently for exercising these rights. To make a request, email ray@lubeckhomes.com. We may need to verify your identity before acting, and we will respond within the time required by law.

California residents have additional rights under the California Consumer Privacy Act, including the right to know, delete, correct, and opt out of the sale or sharing of personal information. As stated above, we do not sell or share personal information.

6. How long we keep information

We keep personal information for as long as needed to serve you, run our business and meet legal requirements. California real estate licensees must keep transaction records for a set period, so some information may be kept after you ask us to delete other data.

7. Security

We use reasonable administrative, technical and physical safeguards. No website or electronic transmission is completely secure, so we cannot guarantee absolute security.

8. Children

The Site is not directed to people under 16, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

9. Links to other sites

The Site may link to other websites, including listing search pages hosted at homes.lubeckhomes.com and third-party sites. We do not control other sites and are not responsible for their privacy practices.

10. Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it last changed. Continued use of the Site after an update means you accept the updated policy.

11. Contact us

Ray Lubeck, Realtor®, Lubeck Homes
Keller Williams Realty Santa Barbara・1511 Chapala St, Santa Barbara, CA 93101
Email: ray@lubeckhomes.com・Phone: 805-694-1247